Dear Jack,
Thanks for writing.
We hope you well intoaccount
We regret to inform you that your pair of brown pants around the room, but can not find them, Alice looking in the closet of your room, but found nothing.Should be found in your backpack, it could be put in the backpack.We will continue searching if we see it, we will safe you.
For now sorry I can `t help you any more.
we hope you come back, we miss you.
See you soon.
Dear: Mr. Higgins
Thank you for you letter of March 16th, 2010
We are delighted that your visit to our hotel,We was a pleasure that you stayed here. I read all the problem of brown pants , we are sorry to inform you that we did not find your brown pants that you showed us, one of our waitresses was commissioned to search the room you occupy in your stay at us hotel, unfortunately she not found your pants, if we find them, we will acknowledge it, we hope that you revisit our hotel, you are welcome, hope it will not happen again this type of incident.
Have a nice day.